Exquisite timepiece, fluid as my higher-priced brands... E-mail
Written by Derek E.   
Tuesday, 15 April 2008
"Greetings Alldaron:
 
I received my Ocean-1 Classic right on time today. Thank you so much for your effort in getting the watch to me expeditiously - and at a great price, too! I am extremely pleased, and I just posted a review on your website. [included below]

Dear Alldaron, Jon, Elsa, and everyone at Debaufre:

As you all know, the GMT Ocean-1 that I purchased from you last year was recently stolen. I favored the GMT over my Rolex, Hamilton, and Movado timepieces, and I wore it every day. I was anxious to replace my favorite watch, so I emailed you late on a Friday night. I received multiple replies on both Saturday and Sunday – even from the President of the company! By Monday morning, my new watch was on its way, and today (Wednesday) I received it right on time. Once again, I received a great timepiece – the new Ocean-1 Classic – at a great price with great customer service.

The Ocean-1 Classic is an exquisite timepiece: the perfectly brushed steel bracelet is substantial yet comfortable; the 42-mm case is flawless and classically handsome (I especially like the large, Super-LumiNova markers); the bezel is nice and tight yet rotates smoothly; and the sweep of the seconds' hand is as fluid as my higher-priced brands. I must admit it is hard for me to take my eyes off of it!

I can't thank you enough for the great job that you all do every day. I am always delighted to do business with Debaufre, and I will continue to do so far into the future. Good customer service is hard to find these days, and Debaufre provides superior customer service.

Thank you again. You have earned a customer for life! Truly yours." Derek E.
 
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